If you still want to hear an audible ring when someone presses your Arlo Video Doorbell, you can purchase and install an Arlo Chime. To turn off the traditional chime setting in the Arlo app:īecause you bypassed your existing doorbell chime, your doorbell won’t create a traditional “ding-dong” ring when your Arlo Video Doorbell is pressed. For more information, visit How do I enable Bypass Mode on my Arlo Video Doorbell?.Īfter enabling bypass mode, you must turn off the traditional chime setting in the Arlo app. To enable bypass mode, move the switch on your Arlo Power Kit to Bypass Mode, marked by the “X” on the Power Kit. If your existing chime was rated for operation with a 12V AC doorbell transformer only, then you must enable bypass mode on your Arlo Power Kit to prevent the doorbell from improperly ringing or damaging your chime. After installing the transformerĪfter the doorbell transformer is installed, your existing doorbell chime should no longer be used if it is not rated for 24V AC. We do not recommend that you install the doorbell transformer yourself. If your existing doorbell transformer is not between 16-24V AC, you must call a qualified electrician to install the doorbell transformer that came in the box with your Arlo Video Doorbell. If you want to check the voltage level of your existing doorbell transformer, visit How do I measure the voltage of my doorbell transformer?. The included doorbell transformer must be installed if your existing doorbell transformer is not between 16-24V AC. This is because many doorbell transformers in Europe are 12V AC, which does not provide enough power for your Arlo Video Doorbell.
The doorbell transformer is 24V AC and is meant to replace your existing doorbell transformer. When you purchase an Arlo Video Doorbell in Europe, you receive a doorbell transformer in the box.